help area

To ensure our deodorant creams don't become too soft in the summer, we use high-quality plant-based waxes. They appear slightly firmer in cooler temperatures. Tip: Apply directly after showering or to slightly damp skin – this allows the cream to spread easily.

Since our deodorants are made from purely natural ingredients, the consistency may vary. Tip: Lightly moisten the stick or your skin – this makes the deodorant easy to apply and just as effective.

Some people are sensitive to baking soda (bicarbonate), which is a natural ingredient in many of our deodorants. In rare cases, this can lead to skin irritation. We recommend discontinuing use of the deodorant until your skin has calmed down. If you still want to use baking soda deodorants, you can neutralize the effect with a little apple cider vinegar. Alternatively, we offer sensitive deodorants without baking soda, which are specially developed for sensitive skin. Feel free to email us about this.

Our paper tubes are plastic-free and biodegradable. In a previous batch, the sleeve could come loose—we've since improved this so your stick stays stable until the end.

Our shop is regularly updated to offer you an even better shopping experience. If something isn't working as usual, it often helps to refresh the page or clear your browser's cache (or use a private page). If you still encounter problems, please contact us directly – we'll take care of it immediately to ensure your order goes smoothly.

At the end of each of our newsletters, you'll find an "unsubscribe" link. You can easily unsubscribe with just one click. If this doesn't work for technical reasons, just drop us a line – we'll take care of it right away.

We updated our shop a while ago. Therefore, some older accounts can only log in again with a new invitation. Don't receive the password email in your email program? Just drop us a line – we'll send you the invitation and quickly set up your customer account again.